1. Purpose These Terms of Use (“TOU”) define the terms and conditions under which SUNVER SAS (hereinafter the “Provider”) makes its SaaS solution available to users (hereinafter the “User”) for the creation and management of web applications in the hospitality sector.
2. Acceptance of the TOU Access to and use of the solution imply full and unconditional acceptance of these TOU. Acceptance is confirmed by checking a box upon registration or during first use of the service.
3. Access to the Service The Provider endeavors to ensure service availability 24/7, except in cases of force majeure or events beyond its control, and subject to technical failures or maintenance operations necessary for proper functioning.
4. User Obligations The User agrees to: - Provide accurate and up-to-date information during registration. - Use the service only for its intended purpose and in compliance with applicable laws and regulations. - Refrain from infringing upon third-party rights, particularly intellectual property rights.
5. Intellectual Property
All elements of the solution (including but not limited to texts, images, logos, software interfaces) are the exclusive property of the Provider or its partners. Any reproduction, representation, or exploitation, in whole or in part, without prior written consent, is strictly prohibited.
6. Personal Data The Provider agrees to process personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR). For more information, please consult our Privacy Policy available on the Site.
7. Liability The Provider shall not be held liable for any direct or indirect damages resulting from the use or inability to use the service, except in the event of proven fault.
8. Modification of the TOU The Provider reserves the right to amend these TOU at any time. Changes shall become effective upon publication on the website. Users are advised to review the TOU regularly.
9. Governing Law and Jurisdiction These TOU are governed by French law.
Any dispute arising from their interpretation or execution shall fall under the exclusive jurisdiction of the courts of Paris, unless otherwise provided by mandatory legal provisions.
Terms and conditions of sale
1. Purpose
These Terms and Conditions of Sale (“TCS”) govern the sale of services offered by the Provider to professional customers.
2. Services Offered The Provider offers a SaaS solution for creating and managing web applications in the hospitality industry, including: - A simplified CMS - An AI-powered assistant - Online payment functionality via Stripe - Automatic translation into multiple languages
3. Orders
An order is confirmed upon receipt of full payment. The Provider reserves the right to refuse any order for legitimate reasons.
4. Pricing and Payment Terms Prices are quoted in euros, excluding taxes. Payments are made according to the terms specified during the order process, including via Stripe.
5. Term and Termination The contract is concluded for a fixed term and is automatically renewed, unless terminated by either party under the agreed conditions.
6. Client Obligations The Client agrees to: - Use the service in accordance with its intended purpose. - Respect the intellectual property rights of the Provider. - Refrain from using the service for unlawful or unauthorized purposes.
7. Liability The Provider is bound by an obligation of means and shall not be liable for indirect damages suffered by the Client, including loss of revenue, data, or business opportunities.
8. Force Majeure Neither party shall be held liable for any failure to perform caused by an event of force majeure preventing the fulfillment of its obligations.
9. Personal Data The Provider undertakes to process personal data in accordance with applicable data protection regulations, including the GDPR. For more information, please consult our Privacy Policy.
10. Governing Law and Jurisdiction These TCS are governed by French law. Any dispute arising hereunder shall be subject to the exclusive jurisdiction of the courts of Paris, unless otherwise provided by law.