Articles & news

How the digital hotel welcome book evolves from a simple information resource into a real operational tool integrated into everyday hotel operations.

Hotels and short-term rentals are no longer opposed models. As guest expectations evolve, both are converging toward the same standards: autonomy, clear information, local recommendations, and instant answers.

Learn which local recommendations hotel guests search for most and how to centralize them to improve the guest experience.

Learn why travelers prefer to search for hotel information independently and how this behavior improves guest experience and hotel efficiency.

Repeated questions, scattered information, and poorly anticipated requests: learn how to avoid the mistakes that overload hotel front desks.

Discover the most profitable hotel add-on services to increase revenue without increasing occupancy, while improving guest experience.

Hotel guests primarily look for clear and accessible information. Discover the most searched-for information during a hotel stay and how to make it easily available at all times.

Guest reviews have become a key driver of hotel visibility and performance. Learn how to implement a simple and effective strategy to collect more positive reviews while enhancing the guest experience.

How virtual concierge technology is transforming guest experience, hotel operations, and revenue

Why guests keep asking the same questions even with a complete guide, and how a more visual, interactive format helps eliminate them.

Discover the most common mistakes around timing, format, interactivity and how to create a welcome guide guests actually read and use.

A complete guide to guest experience software for hotels, property managers, and short-term rentals

Learn how to create a clear and effective digital welcome guide in under 30 minutes using a simple, structured and easy-to-repeat method.

A new era for hospitality through automation, comfort, and seamless digital services

The essential information every digital welcome guide must provide to ensure a smooth, clear and well-organized guest experience

Turning Local Tips into Direct Revenue by Leveraging Smarter Recommendations and Seamless Guest Engagement

Automating guest interactions doesn’t dehumanize hospitality. Discover how a digital welcome guide like Sunver helps deliver a more human and seamless guest experience.

Hosting Better, Not More: maximize your revenue by improving what you already offer.

Sustainable hospitality: small actions that make a big difference

Practical strategies to delight your guests, strengthen loyalty, and boost revenue.

Create a Smarter, More Engaging Digital Guest Experience

How AI Chatbots Simplify Guest Communication

The ultimate guide for conciergeries and property managers looking to expand their portfolio

Understanding the Key Principles and Best Practices of Upselling in Short-Term Rentals

Automatic translation in a digital welcome book instantly adapts stay information to the guest’s language.

QR codes in tourist accommodations: instant access to Wi-Fi, check-in details, and essential services with a single scan.

A guest app centralizes all key stay information. Learn what it is, how it works, and why it’s becoming essential for hotels and short-term rentals.

Discover how a Digital Guest Room Directory helps hotels improve guest satisfaction, earn eco-labels, support multilingual travelers, and boost revenue.

Discover the ultimate digital welcome guidebook template for Airbnb hosts and property managers.