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How to Create a Digital Guidebook for Your Short-Term Rental in 30 Minutes

Creating a digital welcome guide doesn’t have to be time-consuming. With a clear structure, ready-made templates and simple sharing methods, you can build an effective guide in under 30 minutes and improve the guest experience.

Person creating a digital welcome guide on a laptop, seated at a table with a cup of coffee.

How to Create a Digital Welcome Guide for Your Short-Term Rental in Under 30 Minutes

Creating a digital welcome guide may seem time-consuming, especially when managing multiple properties or rooms. However, with the right method and tools, it is absolutely possible to build a clear, effective, and ready-to-share welcome guide in under 30 minutes.

Here is a simple, structured, and easily repeatable method.

Why Switch to a Digital Welcome Guide?

Before getting into the practical steps, let’s quickly review the main goals:

  • centralize all stay-related information,
  • reduce repetitive guest messages,
  • showcase services and local recommendations to increase revenue,
  • improve the overall guest experience.

A well-structured digital welcome guide should be simple, mobile-friendly, and easy to share.

Step 1 – Prepare the Essential Information (5 minutes)

Before creating the guide, it’s important to gather the key information, ideally supported by photos and videos.
This preparation may be long but will save a significant amount of time later.

Information to collect:

  • check-in instructions (access codes, key boxes, schedules),
  • Wi-Fi details (network name and password),
  • house rules,
  • main equipment and usage instructions,
  • useful contacts,
  • check-out instructions.

Tip: No need to be exhaustive at this stage, the goal is to build a functional base.

Step 2 – Choose a Clear and Structured Format (5 minutes)

A good digital welcome guide relies on a simple structure.
The most effective sections are usually:

  • Arrival instructions
  • The property
  • Equipment
  • House rules
  • Local recommendations
  • Additional services
  • Departure

This structure allows guests to find information in just a few seconds, without searching.

Step 3 – Build the Guide Using a Template (10 minutes)

Using a template is the biggest time-saver.

A pre-built template allows you to:

  • avoid starting from a blank page,
  • create a visual identity,
  • ensure consistency across multiple properties.

You simply need to:

  • replace generic content with your own information,
  • add a few photos,
  • adjust rules and equipment details for each property.

Step 4 – Add Local Recommendations Efficiently (5 minutes)

Local recommendations often make the biggest difference for guests, yet they take very little time to add.

Quick method:

  • search locations on Google Maps,
  • automatically retrieve address, photos, opening hours, and directions,
  • sort recommendations by category (restaurants, activities, useful shops),

Note: A few well-chosen recommendations are better than a long list.

Step 5 – Share the Welcome Guide Easily (5 minutes)

Once created, the guide should be immediately accessible.

Best practices:

  • generate a unique web link,
  • include it in the booking confirmation email,
  • add it to an automatic pre-arrival message,
  • display it via a QR code with clear indications of what guests will find after scanning.

Guests can access all key information before their arrival: request early check-in if needed, review the property’s amenities to prepare their stay, book activities... all available in their own language.

Result: A Functional Welcome Guide in 30 Minutes

By following these steps:

  • the guide is clear,
  • essential information is easily accessible,
  • the guest experience is improved,
  • unnecessary communication is reduced.

The guide can then be enriched over time (additional services, translations, automations...) without requiring hours of work.

Conclusion

Creating a digital welcome guide doesn’t have to be a burden. With a simple structure, ready-to-use templates, and the right tools, it’s possible to build an effective welcome guide in under 30 minutes. Solutions like Sunver make it easy to centralize information, duplicate guides across multiple properties, and deliver a smooth, professional guest experience from the moment a booking is made.

Frequently asked questions

Everything you need to know about Sunver.

What is Sunver?

Sunver is a solution that allows you to easily create your own digital welcome guidebook to simplify communication with your guests. It enhances the guest experience, saves you time every day, and helps you generate additional revenue. Setting up a guidebook is intuitive—similar to creating a Facebook profile.

How do I set up Sunver?

You can create your first guidebook directly from our website in just a few minutes and experience the simplicity of the solution for yourself. If you are a hospitality professional, our team also offers a full demo via video call, helping you with setup and customization.

How can I share my guidebook with guests?

There are two main ways to share your guidebook:
1. Send the link directly after booking or during the stay through your automated messages.Provide
2. QR code displays inside your accommodation so guests can scan and access the guidebook instantly.
You can also print your display for free from your Sunver dashboard or order physical QR code supports directly from our website.

Do my guests need to download anything?

No, your guests don’t need to download anything. Sunver runs as a web app, meaning it’s hosted online, loads quickly, and is instantly accessible. Thanks to automatic translation, the guidebook will open directly in the guest’s phone language.

Can I promote my additional services with Sunver?

Yes, absolutely. With the guidebook modules, you can create a true digital shop and showcase your services, products, or exclusive offers. By connecting your Stripe account, you can accept payments directly without any commission taken by Sunver. Guests can pay in just one click from their smartphone.

The digital welcome guide your guests deserve

Give your guests a seamless experience — all your information, services, and recommendations, right at their fingertips.