Modernize your hotel welcome with a digital welcome booklet accessible via QR code or URL link, without downloading, bringing together all the essential information of your establishment (information, services, schedules, menus, local recommendations) in an intuitive, multilingual interface that reflects your image.
Enhance your services, generate additional sales and automate customer requests, while meeting the criteria of Atout France and the requirements of the Green Key label.
A web application accessible without downloading, via QR code or link, automatically translated into the customer's language.
Give them seamless access to all of your information, recommendations, and services.
Your AI assistant answers questions 24/7, automating time-consuming questions.
Encourage your customers to leave you a positive review on the platform of your choice.
Offer your additional services with payment directly on the booklet.
Offer a top-of-the-range welcome, save time on a daily basis and optimize the management of your services thanks to a solution designed for all types of hotels.
Centralize all your information: Broadcast your schedules, services, menus, menus, local recommendations, local recommendations, practical information, etc. In one click, your customers can easily access them via a QR code or a link, without downloading.
Save time on repetitive tasks: Automate answers to frequently asked questions with a built-in AI assistant that's available 24/7. Fewer demands on your teams, more availability for the essentials.
Value your additional services: Highlight your services (room service, spa, breakfast, late departure...) and allow your customers to order and pay directly from their digital booklet.
Recycling
Adopt a modern and eco-friendly solution: Replace paper welcome booklets with an elegant, sustainable digital booklet that reflects your establishment. A real plus to meet current expectations and the criteria of labels like Clef Verte.
smartphone
80%
of customers prefer to access hotel information directly from their smartphone.
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65%
of customers leave more positive reviews after a simplified digital experience.
Trending_Up
75%
of hotels are seeing an increase in their additional revenues by digitizing their services.
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+70%
of hotels are noticing a reduction in calls to the reception after adopting a digital Room Directory.
Whether you manage several hotels, residences or sites spread over different locations, Sunver allows you to centralize the management of all your welcome books from a single dashboard.
Create, personalize and manage as many booklets as needed for each establishment, while saving valuable time: copy the contents from one booklet to another, apply common information (such as terms and conditions, hotel policies or contacts), and only adjust what changes depending on the hotel.
All passenger orders and messages can be grouped together in a single interface, for smooth, consistent and duplicative management at the group level.
How does it work?
Choose a template adapted to your sector. Personalize it with your information. Share the link with your customers.
Browse our collection of welcome booklets designed by professionals in your sector.
Choose the template that best fits your business and save valuable time by starting from a database that is already structured and adapted to your needs.
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Adapt your welcome booklet to your image. Customize the theme (colors, logo, images) to perfectly reflect your brand.
Easily adjust the content of the template based on your information, recommendations, services, etc.
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Once your booklet is ready, easily share it with all your customers in an instant.
Send the link via automatic messages, email, SMS, and/or view the QR code provided by Sunver for instant access from any device, with no download required.
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On a daily basis, we share a common objective: to build the best possible solution together, based on the requests of our users.
Create and manage your passbook easily thanks to an intuitive AI-assisted interface. No technical skills required!
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Your AI assistant reads the content of your booklets and answers your customers' questions instantly based on this information.
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Connect your Stripe account, or create one for free, to offer your customers your extras via a secure purchasing process.
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Offer your customers carefully selected addresses, which can be consulted directly from the booklet, to offer them a complete experience.
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Discover our other features...
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Integrations
Connect to your favorite tools to enrich your digital welcome booklet.
Already a user of a digital welcome booklet? It is time to adopt a solution designed to go further.
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Nos clients en parlent mieux que nous.
What is Sunver?
Sunver is a solution that allows you to simply create your digital welcome booklet, in order to facilitate communication with travelers. It improves the customer experience, saves time on a daily basis and helps generate additional revenue. Setting up a welcome booklet works intuitively, much like creating a Facebook profile.
How do I set up Sunver?
To set up Sunver, you can directly create your first booklet from our site in a few minutes and discover for yourself the simplicity of the solution. However, if you are an accommodation professional, our team will Suggest a video a complete demonstration of the solution, also allowing you to have assistance in setting up the solution.
How do I share my passbook with my travelers?
To share your passbook with your travelers, there are two main solutions. The first is to send the link directly after booking and/or during the stay through the various automatic messages. The second, which can also be complementary, is to provide QR code supports in the accommodation to access the booklet by scanning it. You can print your poster for free on your Sunver space or buy physical support on our website.
Will my travelers need to download anything?
No, your travelers won't need to download anything. The operation of the Sunver booklet is based on a web app, therefore an application hosted on the web, accessible without downloading and with a particularly fast loading. In addition, thanks to automatic translation, the booklet will automatically open in the language of your traveller's phone.
Can I highlight my additional services with Sunver?
Yes, absolutely. Thanks to the modules in your booklet, you can create a real store and offer your services, products or exclusive offers for sale. With the Stripe integration, all you need to do is connect your account to collect your payments directly, without any commission charged by Sunver. Your travelers will thus be able to pay in one click from their smartphone.
Can I manage several welcome books from the same account?
Yes, absolutely. If you are an accommodation professional or if you manage several accommodations, sites or establishments, Sunver allows you to manage all your welcome books from a single account.
In particular, you can:
- Easily copy content from one booklet to another to save time
- Define general information common to all your booklets
- Centralize your orders and messages in a single dashboard
Simple, clear and scalable management, designed for professionals.
The welcome booklet that your customers deserve
Give your customers a seamless experience: all your information, services, and recommendations at your fingertips.
